IHG Merlin Employee is an online platform that helps employees of IHG-affiliated hotels manage their work schedules, clock in and out, and view their pay stubs. It’s a convenient way for hotel staff to stay on top of their hours worked and earnings.
What is IHG?
IHG is a hospitality company that owns and operates several hotel brands. IHG stands for InterContinental Hotels Group. IHG has over 5,000 hotels in over 100 countries. The company’s headquarters are in London, United Kingdom.
IHG’s brands include: InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, and Kimpton Hotels & Restaurants.
IHG also has a loyalty program called IHG Rewards Club. Members of IHG Rewards Club can earn points when they stay at IHG hotels and use them for free nights, flights, merchandise, and more.
What is Merlin?
Merlin is an employee recognition and rewards program offered by IHG. The program is designed to help employees feel appreciated and motivated while also encouraging them to remain loyal to the company. To be eligible for the program, employees must be employed at an IHG-branded hotel for a minimum of one year. Once enrolled, employees can start earning points for various activities, such as completing training modules, participating in customer surveys, or simply logging into the program website. These points can then be redeemed for a variety of rewards, including travel vouchers, gift cards, merchandise, and experiences.
Who is an IHG Merlin Employee?
IHG Merlin Employee is an IHG-certified travel professional who is knowledgeable about IHG’s products and services, and who is committed to providing superior customer service. IHG Merlin Employees are required to complete a rigorous training program that covers all aspects of IHG’s business, including product knowledge, customer service skills, and sales techniques. In addition, IHG Merlin Employees must maintain a high level of customer satisfaction by consistently providing positive guest experiences.
How to Sign Up For the IHG Merlin Employee Portal
In order to sign up for the IHG Merlin Employee Portal, you will need to follow these steps:
- Go to the IHG Merlin Employee Portal website. https://myfederate.ihg.com/idp/startSSO.ping?PartnerSpId=https%3A%2F%2Fmyfederate.ihg.com&TargetResource=HTTPS%3A%2F%2Fme2.ihgmerlin.com%2Fweb%2Fmerlin%2Fhome
- Click on the “Request an IHG Network account” button located in the top right-hand corner of the page.
- Now answer the following question and click on the “Next” button.
- Then, click on “I agree” option and click on the “Next” button.
- Enter your first and last name, date of birth, and country of residence into the required fields.
- Create a username and password for your account.
- Click on the “Register” button.
- Check your email inbox for a confirmation message from IHG and click on the link provided to activate your account.
- Once you have logged in, you will be able to access all of the features and resources available on the IHG Merlin Employee Portal site!
IHG Merlin Employee Login Requirements
To access the IHG Merlin Employee Login, employees will need to have a valid Username and Password. For security purposes, it is recommended that employees change their password regularly. If an employee forgets their password, they can click on the “Forgot Password” link on the login page to reset it.
How To Login
Assuming you are an IHG Merlin Employee:
- Go to the IHG login page https://myfederate.ihg.com/idp/startSSO.ping?PartnerSpId=https%3A%2F%2Fmyfederate.ihg.com&TargetResource=HTTPS%3A%2F%2Fme2.ihgmerlin.com%2Fweb%2Fmerlin%2Fhome.
- Enter your IHG username and password into the provided fields.
- Click the “Login” button.
- You will be redirected to the IHG employee portal, where you can access all of your employee information.
Reset password or username?
If you forget your password or username, don’t worry! There are a few things you can do to recover your account.
First, try clicking the “Forgot password or username?” link on the login page.
This will take you to a page where you can enter your email address and request a password reset.
If that doesn’t work, try contacting IHG customer support. They should be able to help you recover your account information.
(Please note: If you’ve forgotten your username, you will need to contact the Support desk for help from an agent to reset your password.)
The IHG Rewards Club Login
In order to login to the IHG Rewards Club, you will need your IHG Merlin Employee ID and password. If you do not have an IHG Merlin Employee ID, you can create one by going to the IHG website and clicking on the “IHG Rewards Club Login” link. Once you have entered your ID and password, you will be able to access your account and view your points balance, activity history, and more.
What are the IHG Merlin Employee Responsibilities?
IHG Merlin Employee Responsibilities
The IHG Merlin Employee is responsible for providing support to the IHG operations team. This may include but is not limited to:
•Assisting with the development and implementation of processes, procedures and policies.
•Carrying out specific projects as required by your line manager.
•Providing administrative support to the team when required.
•Liaising with internal and external stakeholders when required.
In order to be successful in this role, the IHG Merlin Employee must have excellent written and verbal communication skills, be highly organised and have a strong attention to detail. They must also be able to work well under pressure and meet deadlines.
Employee room rate
IHG Merlin Employee room rates are some of the most competitive in the industry. We offer our employees a variety of room options to suit their individual needs, and our rates are designed to be both affordable and flexible.
Our employee rooms are available in a variety of sizes and styles, so you can find the perfect space for your needs. We have standard rooms, suites, and even executive-level accommodations available. And our rates are highly competitive with other hotels in the area.
We also offer a variety of rate options to fit your budget. Whether you’re looking for a short-term stay or a long-term arrangement, we have a rate that will work for you. And our flexible cancellation policy means that you can always change your plans if your needs change.
So whether you’re looking for a comfortable place to stay during your next business trip or you need a home away from home while you’re on assignment, IHG Merlin Employee room rates are the perfect solution. Contact us today to book your stay.
IHG Rewards Club
IHG Rewards Club is our hotel loyalty program that lets you earn points for every qualifying stay, which can be redeemed for free nights, airline miles, and more. As an IHG Merlin Employee, you’re automatically enrolled in the IHG Rewards Club, and you can start earning points right away.
To earn points, simply present your IHG Rewards Club card or member number at check-in. You’ll earn 10 points per US dollar spent on eligible room rates and other charges like dining and spa services. Plus, you’ll get bonus points for staying at our most popular hotels, like InterContinental®, Crowne Plaza®, and Kimpton®.
Not only will you earn points with every stay, but as an IHG Rewards Club member, you’ll also enjoy exclusive benefits like complimentary room upgrades, late check-out, and priority check-in. And if you’re a top tier member, you’ll even get a dedicated concierge service to help make your travels even smoother.
So whether you’re traveling for business or pleasure, make sure to take advantage of your IHG Rewards Club membership and start racking up those points!
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How to Become an IHG Merlin Employee?
If you’re interested in becoming an IHG Merlin Employee, there are a few things you need to know. First and foremost, you need to be passionate about the hospitality industry and have a strong desire to provide excellent customer service. Secondly, you should have at least 2 years of experience working in a hotel or related field. Finally, you’ll need to complete an online application and pass a background check.
If you meet all of the above requirements, then you’re well on your way to becoming an IHG Merlin Employee! Simply visit our website and click on the “Careers” page. From there, you can search for open positions that match your skills and experience. Once you’ve found a position that interests you, simply click “Apply Now” and follow the instructions on the screen.
We wish you the best of luck in your career journey!
IHG Merlin Employee Training
IHG Merlin Employee Training is an essential part of becoming a successful IHG employee. By completing this training, employees will learn the ins and outs of the IHG system and how to provide excellent customer service. This training will cover topics such as:
• The IHG Way
• Brand Standards
• Guest Service Basics
• Handling Challenging Situations
• Conflict Resolution
The IHG Marketplace is an online platform that allows IHG employees to buy and sell products and services. Employees can create and manage their own online stores, or browse and purchase items from other employees. The IHG Marketplace offers a convenient way for employees to find and purchase products and services from each other.
IHG Employee Room Benefit Program
The IHG Merlin Employee Room Benefit Program is a great way for IHG employees to get discounts on hotel rooms. The program offers a variety of benefits, including discounted rates on hotel rooms, early check-in, and late check-out. Employees can also receive complimentary upgrades to executive level rooms and suites. To participate in the program, employees must register their IHG employee ID number with the program. Once registered, employees can start taking advantage of the many benefits the program has to offer.
IHG Merlin Employee Benefits
IHG offers a comprehensive benefits package to eligible employees which includes:
- Medical, dental and vision insurance
- Prescription drug coverage
- Life insurance and accidental death & dismemberment insurance
- Long term disability insurance
- Health care and dependent care flexible spending accounts
- IHG 401(k) Plan with company match
- Tuition reimbursement
- Adoption assistance program
- Company paid holidays and vacation days
As an IHG Merlin Employee, you enjoy a number of perks and benefits that other employees don’t get. From free or discounted rates at IHG hotels to exclusive access to employee-only events, being an IHG Merlin Employee definitely has its advantages. We hope that this article has given you a better understanding of what it means to be an IHG Merlin Employee and how you can make the most of your employee status. Thanks for reading!